How to Reset Bose Headphones?

In today’s fast-paced world, headphones have become an essential accessory for many people. They provide an immersive audio experience, allowing users to enjoy their favorite music, movies, podcasts, and more without disturbing others.

However, like any electronic device, headphones can also encounter issues that may require troubleshooting. One effective way to resolve problems with Bose headphones is by resetting them.

In this article, we will explore the importance of resetting Bose headphones, step-by-step guides for different Bose headphone models, troubleshooting tips, and maintenance recommendations to ensure optimal performance and durability.

Understanding Bose Headphones:

Bose is a renowned brand that offers a wide range of headphones catering to different needs and preferences.

They are known for their premium sound quality, comfort, and durability. Bose headphones come in various styles, including over-ear, on-ear, and in-ear, and offer advanced features such as noise cancellation, wireless connectivity, touch controls, and voice assistant integration.

With their cutting-edge technology and sleek designs, Bose headphones have become a popular choice among audiophiles, travelers, and professionals alike.

Common Issues with Bose Headphones:

Despite the high-quality craftsmanship of Bose headphones, they may encounter common issues that can affect their performance.

These issues can include connectivity problems, audio quality issues such as distorted sound or low volume, battery and charging problems, and firmware or software issues that may cause malfunctions or errors. Such issues can disrupt the listening experience and inconvenience the users.

In such cases, resetting the headphones can be a useful troubleshooting step to resolve the problems and restore the headphones to their optimal state.

Why Resetting Bose Headphones is Necessary:

Resetting Bose headphones can be an effective solution to address various issues and restore them to their default settings.

Resetting can help in troubleshooting problems related to connectivity, audio quality, battery, firmware, and software.

It can also save users from unnecessary repairs or replacements, which can be time-consuming and costly.

By resetting the headphones, users can ensure that any temporary glitch or misconfiguration is cleared, and the headphones are back to their original state, ready to deliver the best audio experience.

Step-by-Step Guide to Reset Bose Headphones:

Bose QuietComfort 35 II:

  • Turn off the headphones and disconnect them from any device they are connected to.
  • Locate the power switch on the right earcup and flip it to the “Up” position to turn on the headphones.
  • Press and hold the Bluetooth button and the Volume Up button simultaneously for 10 seconds.
  • Release the buttons when the Bluetooth light on the right earcup blinks blue.
  • The headphones are now reset, and you can reconnect them to your device and test their performance.

Bose SoundSport Free:

  • Put the earbuds in the charging case and close the lid.
  • Connect the charging case to a power source using the included USB cable.
  • Press and hold the button on the back of the charging case for 15 seconds.
  • Release the button when the LED lights on the front of the case blink white.
  • Open the lid of the charging case and take out the earbuds.
  • The earbuds are now reset, and you can pair them with your device and check their functionality.

Bose QuietComfort Earbuds:

  • Put the earbuds in the charging case and close the lid.
  • Connect the charging case to a power source using the included USB cable.
  • Press and hold the Bluetooth button on the bottom of the case for 30 seconds.
  • Release the button when the LED lights on the front of the case blink white.
  • Open the lid of the charging case and take out the earbuds.
  • The earbuds are now reset, and you can connect them to your device and verify their performance.

Note: It’s important to refer to the user manual or Bose’s official website for specific reset instructions for your Bose headphone model, as the process may differ for different models.

Troubleshooting Tips after Resetting Bose Headphones:

After resetting your Bose headphones, you can follow these troubleshooting tips to ensure smooth functionality:

Verify Reset Success: Check if the headphones have been successfully reset by ensuring that they are back to their default settings and that the LED lights or indicators, if any, show the normal status.

Resolving Remaining Issues: If the issues persist even after resetting, you can try other troubleshooting steps such as updating the firmware or software, checking the audio source or settings, cleaning the headphones, or contacting Bose customer support for further assistance.

Seeking Further Assistance: If you encounter complex issues or the reset process does not resolve the problems, it’s recommended to seek professional help from Bose customer support or authorized service centers to avoid any potential damage to the headphones.

Maintenance and Care for Bose Headphones:

Proper maintenance and care can significantly impact the performance and lifespan of your Bose headphones. Here are some tips to keep your headphones in optimal condition:

Proper Handling and Storage: Handle your headphones with clean hands and avoid dropping them or applying excessive force. Store them in a dry and cool place, away from direct sunlight and extreme temperatures.

Cleaning and Maintenance Tips: Clean your headphones regularly using a soft cloth or a mild cleaning solution. Avoid using abrasive materials or harsh chemicals that can damage the headphones’ surface or components. Keep the headphones and their accessories, such as ear tips or cushions, clean and replace them as needed.

Maximizing the Lifespan of Bose Headphones: Follow the manufacturer’s instructions for charging, usage, and maintenance to ensure the headphones’ longevity. Avoid overcharging or completely draining the battery, and use them within the recommended usage time and volume levels. Keep the firmware and software updated to take advantage of bug fixes and performance improvements.


Resetting Bose headphones can be a valuable troubleshooting step to resolve performance issues or connectivity problems.

Following the manufacturer’s reset instructions for your specific model is crucial to ensure a successful reset.

However, if the issues persist, it’s recommended to seek further assistance from Bose customer support or authorized service centers.

In addition to resetting, proper maintenance, and care are essential to maximizing the lifespan and performance of your Bose headphones.

Handling them with clean hands, storing them in a dry and cool place, regular cleaning, and following charging and usage guidelines can help keep your headphones in optimal condition.

With these steps, you can ensure that your Bose headphones continue to provide you with a high-quality audio experience for a long time to come.

Frequently Asked Questions (FAQs):

Can I reset my Bose headphones without the user manual?

Yes, you can find reset instructions on Bose’s official website or by searching for your specific headphone model’s reset process online.

Will resetting my Bose headphones erase my saved settings?

Yes, resetting your Bose headphones will restore them to their default settings, and any saved settings or customized preferences may be lost.

How often should I clean my Bose headphones?

It’s recommended to clean your Bose headphones regularly, depending on the frequency of use and environmental conditions, to remove dirt, sweat, or debris that may affect their performance.

Can I reset my Bose headphones if they are not turning on?

If your Bose headphones are not turning on, you may not be able to reset them. In such cases, it’s best to contact Bose customer support for further assistance.

Is it necessary to update the firmware or software of my Bose headphones after resetting?

It’s not mandatory, but it’s recommended to check for firmware or software updates after resetting your Bose headphones, as these updates may include bug fixes or performance improvements.

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Krishanu Dhali is the founder of Headphoneidea and a passionate audio expert. Through in-depth reviews and comprehensive guides on the latest headphone models, he shares extensive knowledge with audiophiles and newcomers alike. His blog is a valuable resource for staying up-to-date on all things audio.