Why do my headphones keep cutting out?(Cause & solution)

Headphones cutting out is a common problem many of us face. It’s essential to understand why this happens and how to fix it. This article will give you a simple overview of the issue and its common causes.

Key Takeaway: Headphones might cut out because of a loose wire or low battery. Solution: Check the wire connection or charge the battery.

Common Reasons Why Bluetooth Headphones Keep Cutting Out

History and Evolution of Bluetooth Technology

Bluetooth has been around for a while. Over the years, it has changed and improved a lot. But like all things, it’s not perfect. Sometimes, it can have problems.

The Challenge of Bluetooth Operating on the 2.4 GHz ISM Band

One big challenge for Bluetooth is that it works on the 2.4 GHz ISM band. This is like a special “lane” for wireless things to send signals. But many other things also use this same lane, which can cause traffic jams.

List of Devices That Use the ISM Frequencies

Many devices use the ISM frequencies. Here are some of them:

  • Cordless phones
  • Baby monitors
  • Wi-Fi routers
  • Some toys

Detailed Reasons for Bluetooth Headphones Cutting Out

There are many reasons why your headphones might cut out. Here are some of the most common ones:

Interference Issues: Other devices can mess with your headphone’s signal.

Too Much Distance from the Audio Source: The sound might stop if you go too far from the device playing the music.

Internet Problems When Streaming: If your internet is slow, music might not play smoothly.

Low Headphone Battery: If your headphones are running out of power, they might not work well.

Headphones and Device Mismatch: Sometimes, the headphones and the device playing the music don’t work well together.

Headphones Defect: If your headphones are broken or have a problem, they might cut out.

Audio Source Problems: The device playing the music might have its own problems.

How to Fix Bluetooth Audio Stutters

When you’re listening to music or a video, and the sound keeps stopping and starting, it’s called audio stutter. This can be really annoying. But don’t worry! There are ways to fix it.

Importance of Basic Troubleshooting

Before trying big solutions, it’s always good to start with simple steps. This is called basic troubleshooting. It’s like checking if the TV is plugged in before trying to fix it.

Step-by-Step Guide to Fixing the Problem

Step by Step Guide to Fix cutting out

1. Resetting Bluetooth Settings

Sometimes, all you need to do is turn Bluetooth off and then turn it back on. It’s like giving it a short break.

  • Go to your device settings.
  • Find the Bluetooth option.
  • Turn it off, wait a minute, and then turn it back on.

2. Forgetting and Reconnecting Bluetooth Headphones

If the first step didn’t work, you can try this:

  • In your Bluetooth settings, find your headphones’ name.
  • Click on it and choose “Forget” or “Unpair”.

Now, connect your headphones again like it’s the first time.

3. Checking Battery Levels

  • If your headphones’ battery is low, they might not work well.
  • Make sure your headphones are charged.

Also, check the battery of the device you’re playing music from.

4. Changing Locations to Avoid Interferences

Other devices can mess with your headphone’s signal.

  • Move away from things like Wi-Fi routers or microwaves.
  • Try to be in a place with fewer electronic devices.

5. Staying Within Headphones’ Signal Range

Your headphones have a limit on how far they can be from the device playing the music.

  • Stay close to the device.
  • If you go too far, the sound might stop.

6. Closing Background Apps or Software

  • Sometimes, other apps can cause problems.
  • Close apps you’re not using.

Especially apps that use sound or Bluetooth.

7. Considering an Upgrade

  • If nothing works, it might be time for new headphones.
  • Look for headphones with good reviews.

Sometimes, newer headphones have fewer problems.

Related article: Why Do My Headphones Keep Pausing?(solution)

Keeping Bluetooth Headphones From Cutting Out on PCs

Keeping Bluetooth Headphones From Cutting Out on PCs

Listening to music or watching videos on your computer is fun. But if your Bluetooth headphones keep stopping, it’s not fun anymore. Let’s learn how to fix this problem on PCs, whether you have Windows or Mac.

Ensuring Proper Connection with Windows or Mac

Before we start fixing things, we need to make sure your headphones are connected right.

Check if your headphones are paired with your computer.

Make sure the Bluetooth is turned on both on your computer and headphones.

Solutions for Common PC-Related Issues

1. Resetting Bluetooth Settings on Windows and Mac

Sometimes, the settings get mixed up. Resetting can help.

For Windows:

  • Go to Settings.
  • Click on Devices.
  • Choose Bluetooth & other devices.
  • Turn off Bluetooth, wait a bit, then turn it back on.

For Mac:

  • Click on the Apple logo on the top left.
  • Go to System Preferences.
  • Choose Bluetooth.
  • Turn it off, wait, and then turn it back on.

2. Disabling Audio Enhancements

Audio enhancements can sometimes cause problems.

For Windows:

  • Right-click on the speaker icon on the bottom right.
  • Choose Sounds.
  • Click on Playback, then your headphones.
  • Click Properties, then Enhancements.
  • Check “Disable all enhancements”.
  • For Mac:

Macs don’t usually have this option. So, you can skip this step.

3. Updating Audio Drivers

Drivers are like instructions for your computer. Sometimes, they need updates.

For Windows:

  • Right-click on the Start button.
  • Choose Device Manager.
  • Find “Audio inputs and outputs”.
  • Right-click on your headphones and choose “Update driver”.
  • For Mac:

Apple usually updates drivers automatically. Just make sure your Mac is updated.


1. Why do my Bluetooth headphones keep cutting out?

There can be many reasons. It could be because of other devices nearby, being too far from the music device, or even low battery.

2. How far can my device be from my headphones before they cut out?

Usually, Bluetooth headphones work best when they’re close to the device playing music. But they can work up to 30 feet away. If there are walls or other things in between, the distance might be less.

3. What role does battery life play in headphones cutting out?

If your headphones’ battery is low, they might not work well. Always make sure they’re charged.

4. How do software and hardware mismatches affect audio quality?

Sometimes, the headphones and the device playing the music don’t “talk” well to each other. This can make the sound bad. It’s like trying to fit a square block in a round hole.

5. How can I prevent my headphones from cutting out on my PC?

Ensure they’re connected right, stay close to the PC, and keep other electronic things away. Also, sometimes updating the computer or headphones can help.


We’ve talked about a lot of things! Remember:

  • Bluetooth headphones are great, but sometimes they can have problems.
  • It’s always good to know how to fix these problems.
  • The more you understand about your headphones and devices, the better.

Lastly, if you’ve found a way to fix a problem or have a story to share, tell others! It might help them too.

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